FAQs

Below is a little more information about what we do. If you have more specific questions, get in touch with us by phone or by using the form on the contact page.

General Questions About Hydra

How Long Has Hydra Been Around?

Hydra Contracting was established in 2013, but our team has over 50 years of combined experience with hydrant repair and maintenance. Learn more about Hydra’s qualifications here.

What Licenses Does Hydra Have?

We currently comply with the AWWA M17 Standard and NFPA 291 Standard.

We hold a UFM4 Certification (Underground Fire Mains On-Site and Business Certification), that reference National Fire Protection Association (NPFA 291) and a Water Distribution Grade III certification from the Arizona Department Environmental Quality.

For a full list of certificates and licenses go to our Who We Are page.

What Locations Do You Service?

We service Phoenix, Tempe, Gilbert, Mesa, Peoria, Glendale, Scottsdale, Avondale, Tucson, Flagstaff, Prescott, and other cities upon request.

What Does Your "We Service All Makes and Models" Mean?

Our technicians are trained to perform maintenance, repairs and replacements across a wide variety of hydrant styles from different manufacturers. Each technician receives specialized training, giving them the expertise to restore classic hydrants, maintain modern hydrants, and stay up-to-date on every new model a manufacturer introduces.

For a visual reference of hydrants, we service click here.

Fire Hydrants

Who Is Responsible for the Fire Hydrants in My Neighborhood?

In Arizona, there are public hydrants, as well as private hydrants. Most fire hydrants are owned and maintained by municipalities throughout the state of Arizona.

If the fire hydrants in your neighborhood are located within the city right-of-way or in public easements, then the following people are approved to work on those hydrants:

  • The Fire Department
  • The City/Town
  • Private Fire Hydrant Technicians Contracted by a Municipality (i.e., Hydra Contracting)
Who is Responsible for Fire Hydrants on Private Property?

Private fire hydrants are located on private property. These hydrants are owned and/or maintained by the landowner, property management company and/or property owner’s association.

Private fire hydrants can often be found in:

  • Apartment Complexes
  • Condominiums
  • Mobile Home and RV Parks
  • Business parks
  • Hospitals
  • Industrial Estates
  • Military Establishments, and
  • Other Areas

Hydra advises checking with your local fire protection agency or water authority to verify ownership of the hydrant in question. If you are an owner of a privately-owned fire hydrant and need hydrant service, give us a call or fill contact formWe’ll be glad to help you out any way we can.

 

Does Hydra Contracting Provide Service for Privately-Owned Hydrants?

Yes, we service city-owned, as well as privately-owned fire hydrants. 

Some cities will not service or inspect a fire hydrant on private residential or commercial properties (ex. hotels, retail stores, industrial parks, and mobile home properties). Most of the time, property management companies, property owner’s association and fire protection agencies hire us to ensure every hydrant is in good working order. All the information regarding the hydrant, the inspection, and the repair/replacement work, will be summarized in a detailed report for compliance regulations.

If you are responsible for a privately-owned fire hydrant, contact Hydra Contracting to get your hydrant serviced.

Can a Plumber Repair a Fire Hydrant?

A plumber is limited to the scope of work they can perform. A plumber can work on underground pipes and they can work on pipelines inside the house, like your toilets. Working with public waterlines requires special training and certification to ensure the safety and viability of the water. At Hydra, we specialize in fire hydrant repair and exterior waterline systems, and are certified by the State of Arizona. Plumbers and other contractors don’t hold that certification.

Who Do I Call if a Hydrant is Leaking?

Damaged fire hydrants need to be repaired as soon as possible. To report an issue with a city-owned hydrant, call your local fire department and/or local water resources division. If a private fire hydrant is leaking, the property owner is responsible for all repairs.

If you are a property owner needing your hydrant serviced, contact Hydra Contracting. We can help.

Who Is Responsible for Painting the Fire Hydrants in My Area?

The City and local fire department is responsible for maintaining fire hydrants located on city-owned property. Cities often engage the services of Hydra Contracting via contract to perform the painting of hydrants.

What Do You Do During a Fire Hydrant Inspection?

We preform a flow test, lubrication, test for leaks, flushing, cap inspection, and valve inspection. 

What is the Difference Between a Wet Barrel and Dry Barrel Hydrant?
Dry barrel hydrants are used mostly in cold-weather regions. They are called dry barrels because there is no water above ground, which prevents the hydrant from freezing and breaking.
 
Wet barrel hydrants are filled with water all the way to the top of the head.
 
In Arizona, we use both, but the majority of hydrants here are wet barrel hydrants. Our maintenance programs are tailored to the type of hydrant. A wet barrel hydrant needs different routine maintenance than a dry barrel hydrant.
What Can Cause a Hydrant to Malfunction?

Lack of proper maintenance is a common cause of hydrant malfunction. Hydrants should be maintained once a year.

When hydrants are used in a fire sometimes the caps are put on too tight or they don’t lubricate them right. Those caps can seize up to the nozzles and then they’re hard to come off. Part of  yearly maintenance is making sure they’re all operational.

How Often Can a Malfunctioning Hydrant be Repaired?

In our experience, 95% of hydrants can be repaired. At Hydra, we have experience working on all varieties of hydrants, from many manufacturers.

Why is My Fire Hydrant Wet at the Bottom of the Base?
This is called weeping. Hydrants weep because they’re telling you that it can’t shut down, so the water will constantly drain. They’re designed to do that so that you know they need to be repaired. 

Contact us to schedule a consultation and repair.

Water Distribution Systems

Can Hydra Install a Fire Line?

We do install fire lines for new developments or new systems. We also do water main repairs.

Do You Repair Post Indicator Valves?

Yes, we do repairs and maintenance on post indicator valves. Maintenance for these valves is important because they are the control valves for the fire lines to the buildings. Without routine maintenance, they might be difficult or impossible to open – which puts your property at risk if there is an emergency.

How Often Do Control Valves Break?

It depends on the amount of maintenance and how corrosive the water is in that area. Hard water can take a toll on valves and without maintenance, a valve may only last 2 years.

Maintenance

Will Hydra Perform Maintenance or Just Repairs?

We have maintenance programs for fire hydrants and water distribution systems. We highly recommend a maintenance program because without regular maintenance your water distribution system has a greater chance of breaking. With regular maintenance, we can often catch issues before they become an expensive repair. Contact us to get started on a maintenance program, or learn more about fire hydrant maintenance and water distribution system maintenance.

Does a Working Hydrant Still Need a Maintenance Program?
Well-maintained hydrants have a lifespan of 50 to 60 years. Maintenance extends the life of a hydrant by 50% to 60%. If you have a hydrant that’s not maintained very well, you reduce the life of that hydrant by about 30% to 40%.
 
If you don’t do any maintenance on the average hydrant it will start giving you trouble in the first 10 years of installation.
How Long Can I Go Without Doing Maintenance on My Fire Hydrant?

If you don’t maintenance a hydrant in the first 5 to 6 years, that’s when you’re going to start having trouble. The problem is the valves get harder to turn which will waste valuable time in the event of a fire.

How Much is a Maintenance Contract?

It depends on the hydrants. We charge per hydrant in the system since it’s possible there are multiple types of fire hydrants within a system.

What is Valve Maintenance?
Fire lines and fire hydrants are part of a larger water distribution system. Valve maintenance refers to inspecting and exercising valves throughout the system. 
 
When valves go un-exercised one small issue can create a much larger problem. Say a client has a leaky service line, if the valve to that service line hasn’t been maintained it might not close, meaning the water cannot be shut off at that location. Now the technician has to shut off a valve that controls multiple sections of the water system. This means more people are without water while repairs take place.

Contact Us

Get a free consultation and quote. We service Phoenix, Tempe, Gilbert, Mesa, Peoria, Glendale, Scottsdale, Avondale, Tucson, Flagstaff, Prescott, and other cities upon request.